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Warning issued against ‘increasingly convincing’ impersonation scams
Avon and Somerset Police has warned people against fraudsters impersonating employees of Amazon and other well-known organisations.
These fraudsters generally attempt to gain remote access to people’s mobile phones or computers before stealing money and personal information.
Fraud protect officer Amy Samotyj said these scams were becoming “increasingly convincing”.
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She added: “Fraudsters are skilled at creating a sense of urgency and panic, often claiming your account has been compromised or that someone is making expensive purchases in your name.
“In that moment, it’s easy to act without stopping to think.”
Scammers are said to persuade people to download a remote access software on their phone or computer, which can give them control of the victim’s devices. They can then view online banking details, move money into accounts they control or even place orders using the victim’s Amazon account.
In other cases, people are asked to read out one-time passcodes (OTP) sent to their phones, giving fraudsters unauthorised access to the victims’ Amazon accounts and other online services.
Samotvj said such scams caused “significant” emotional and financial impact on people, with many left feeling “embarrassed or distressed” after the incident.
She added: “We want people to recognise the warning signs before it’s too late. If something doesn’t feel right, pause, verify the information slowly, and speak to someone you trust.
“By sharing this warning with friends and family, we can help prevent more people from becoming victims.”
Suspected fraud can be reported to the police by calling 0300 123 2040 or at www.avonandsomerset.police.uk/report/fraud/
Main photo: Karen Johnson
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