Features / Bristol Charity Advent Calendar 2025

Bristol Charity Advent Calendar 2025, day 6: The Key Charity

By Karen Johnson  Friday Dec 5, 2025

While many talk about second chances, there are few people and groups who work towards making these available to people who really need them. At the Key Charity, a Bristol-based charity working with former prisoners the idea is to create pathways of support that can help them integrate back into society.

Founder, Suzanne Thompson, has three decades of experience working with people in the system, and the vision for her and the rest of the team has always been “help people rebuild their lives after they leave prison”.

On their website, the Key team said: “We want to give people the tools they need to unlock confidence, pride, and positivity.

EatDrink24/7 Launch Party is back on July 8 2026!
Exclusive collabs from Bristol’s favourite food vendors, available for one night only. Be first to grab your free copy of the EatDrink24/7 guide – plus every ticket comes with a free limited-edition beer can.

The Key Cafe has opened within the former prison building on Gloucester Road – photo: Karen Johnson

“We want to create a safe space for personal growth and practical experience that will enable people to secure future employment, financial stability, and break the cycle of reoffending.”

With belief in the “power of second chances” at their core, the Key have now opened a cafe on Gloucester Road, fully staffed with people who have lived experiences of the justice system.

Their idea to serve “food with conviction” at the Key cafe is driven by the motive to help people find their way back into society through permanent paid employment, new skills and socialisation.

The charity’s desire to champion the voices of those with lived experiences of the justice system shines through in various ways, with the charity’s name also chosen through a focus group in prison.

On their website, the charity team explains the value of second chances: “Many people with convictions struggle to obtain work.

“According to a government survey, just 17 per cent of ex-offenders secure a job within a year of release.

“A YouGov survey commissioned by the DWP found that 50 per cent of employers would choose not to employ ex-offenders, deeming them unskilled and untrustworthy.

“This is despite 86 per cent of companies that employ ex-offenders rating them as ‘good at their job’, and 81 per cent of consumers stating that companies who employ ex-offenders are positively contributing to society.

“The lack of stability and lack of security due to unemployment creates a cycle of reoffending and makes successful rehabilitation much more challenging. This must change, and as the statistics above illustrate, tackling this problem can be beneficial for all parties involved.”

Main photo: The Key 

Read next:

Our newsletters emailed directly to you
I want to receive (tick as many as you want):
I'm interested in (for future reference):
Marketing and Privacy Policy

Bristol24/7 will use the information provided on this form to send you marketing from Bristol24/7 and selected advertising partners. Your data will not be passed onto third parties. By completing this form, you are consenting to our use of your data for marketing purposes via email.


We will only use your information in accordance with our privacy policy, which can be viewed here - www.bristol247.com/privacy-policy/ - you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at [email protected]. We will treat your information with respect.


We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

EATDRINK24/7 LAUNCH PARTY
CALLING ALL FOODIES!

Bristol's only truly independent food & drink guide is back, and we're throwing a party to celebrate on July 8 2026 at Wiper and True Brewery & Taproom, Old Market.

  • Exclusive collaborations from Bristol's favourite food vendors (you can't try these special dishes anywhere else)
  • Be the first to pick up your free copy of the EatDrink24/7 Guide
  • Music + great drinks
  • Each ticket includes a beer from Wiper and True, a special limited-edition can created just for the occasion.

One night only - don't miss out

Get Your Ticket

Related articles

You've read %d articles this month
Consider becoming a member today
Independent journalism
is needed now More than ever
You've read %d articles this month
Consider becoming a member today
You've read %d articles this month
Consider becoming a member today
Join the Better
Business initiative
You've read %d articles this month
Consider becoming a member today
* prices do not include VAT
You've read %d articles this month
Consider becoming a member today
Enjoy delicious local
exclusive deals
You've read %d articles this month
Consider becoming a member today
Wake up to the latest
Get the breaking news, events and culture in your inbox every morning

Are you sure you want to downgrade?

You will lose some benefits you currently enjoy.
Benefits you will lose: