Travel and Transport / Sponsored Feature

Are you travelling smart?

By Bristol24/7  Wednesday Nov 9, 2022

A new pay-as-you-go scheme has been launched for the wider Bristol area enabling passengers to tap and go and get the best value fares for their train journey.

Find out how it works

At the end of the day, GWR analyses all your entry and exit taps and applies the most appropriate fare for the journeys you have made that day. The fare will be based upon the ticket types available and the time you travelled on services. It will then charge you the best value walk-up, flexible fares available on GWR.com made up of Standard Class Anytime, Off-Peak and Super-Off-Peak Day Single, and Day Return Fares.

The pay-as-you-go smart card also includes Weekly Season ticket price caps for those travelling regularly between the same two stations. The new GWR touch smartcard is available to use across the west of England area and valid on GWR, Cross Country and Transport for Wales rail services from Cheltenham to Weston-super-Mare, and from Severn Beach to Chippenham, and all stations in between.

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Users no longer need to buy a train ticket before jumping on a train in the pay-as-you-go area. All you need to do is touch in and touch out on yellow smartcard readers on the ticket gates or platform validators for each journey you make, and at the end of the day you’ll be charged the best value walk-up fare. Should your journey be delayed, the train operator will also let you know if you’re eligible for compensation.

Can I get one now?

You can get your GWR touch smartcard now:

• register for a GWR.com account or login if you already have one
• go to ‘Manage smartcards’ within your account and choose ‘Apply for a smartcard’ from the drop-down menu
• fill out the form and submit your order
• you should usually receive your free smartcard within five working days

For further information including answers to some frequently asked questions please click here.

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CALLING ALL FOODIES!

Bristol's only truly independent food & drink guide is back, and we're throwing a party to celebrate on July 8 2026 at Wiper and True Brewery & Taproom, Old Market.

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