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Is CasinoTopsOnline the Best Place to Find the Top Mobile Casinos?
Mobile casinos are gaining popularity quite fast, and this popularity can be attributed to many factors. One of which was the sudden closure of land-based casinos back during the COVID-19 period. Many players needed an alternative, and mobile casinos were just what they needed as they provided a superior level of comfort.
Gambling on your smartphone allows you to experience the excitement of online casino games from your living room or even on the go. For many, this is bliss, but some players prefer the social experience of a land-based casino and quickly went back to it post-COVID-19. Many mobile platforms existed before the pandemic, and many are still rising, but how do players know which ones are genuine?
The casino industry has grown massively in recent years, with researchers projecting the online gambling market to reach $114.4 billion by 2028. As players keep getting accustomed to using smartphones for gaming, platforms like CasinoTopsOnline have proven useful as go-to hubs for discovering reputable mobile casinos.
The motto of the website is “We Review, You Play”, but how well have they remained loyal to their core value of helping players choose the right gambling sites? This article will answer this question with a close look at the credibility, usability, and expertise of the site to determine whether it deserves its growing reputation.
Overview of CasinoTopsOnline
The platform has been operating since 2011, providing not just casino reviews but also guides on different gambling aspects, game strategies, and much more. The website was previously operating only in English before it was bought and improved in 2017 by Gentoo Media, and it has now grown to a website that caters to 10 different languages.
The platform uses a transparent ranking system known as TopsRank, which has proven to be an effective tool for creating a clear and reliable assessment of different online casinos.
Website Reputation
As stated, the website operates with transparency. In my findings, I discovered that it makes use of HTTPS encryption, verified by DigiCert. Safety is highly important, which is why it is one of the factors I first reviewed. The presence of SSL encryption is an assurance that your personal and financial information remains protected while you are browsing the webpage.
The site collaborates with responsible gambling organisations like GamCare and Gambling Therapy to promote responsible gambling practices among its users. You’ll struggle to find a page without warning users that they should gamble responsibly, so I liked that they support players in managing their gambling habits to avoid problem gambling.
The platform is popular among users, as shown by its 4.2/5 rating on Trustpilot. Spammy ads are very annoying as they take your attention away from the content you are trying to read, and I usually make a conscious effort to stop using a website if it gets too spammy. Many users praise the site for its reliable rankings and absence of spammy ads, which increases its yearly visitors as it prioritises user experience.
However, I found many criticisms of outdated bonus codes; many users suggested room for improvement in maintaining up-to-date content. It looks like they have listened to their users’ pleas, as I couldn’t find too many instances of outdated content on the website.
Ranking Criteria
CasinoTopsOnline uses a highly comprehensive ranking system now known as TopsRank. Before we go into how the system ranks each casino, let’s take a look at the factors it evaluates before creating rankings:
Bonuses: They make sure to check not only the quantity being offered on the mobile casino but also the quality, as some offers are not worthwhile due to having too high wagering requirements, for example. They examine some of these bonuses, like free spins and no-deposit bonuses, considering factors like playthrough restrictions and minimum deposit amounts before coming to a conclusion about whether the bonuses are good enough or not.
Games: A large variety of quality games is an important consideration. The best casinos that receive good ratings always have a diverse range of games from the best game providers, like NetEnt, MicroGaming, and Pragmatic Play. There is even a section where they review the best games for you to play on the go, with links to the demo versions of these games.
Safety: A lot of research goes into concluding if a mobile casino is safe to play at or not. They consider the inclusion of responsible gambling tools, ID checks, and game fairness ensured with Random Number Generators (RNGs). They also make sure to take into account if a website is trying to be shady with its doings by using complex language and jargon to write its terms and conditions instead of using simple language that any player can fully understand.
Design: They assess how user-friendly the design is from the moment of sign-up until the point where you play the games, along with page and game loading speeds. The mobile-friendly casinos are ranked higher as they prioritise flexibility.
Payments: Fast withdrawals are a key factor when analysing casinos, as players want access to their winnings quickly. Other factors that are taken into consideration are the number of currencies, deposit methods, and withdrawal processing fees, if any.
General: Finally, the TopRank system considers the number of languages, the gaming licence, and the level of customer support. These factors are easily overlooked but contribute largely to user experience.
Scoring System
They assign scores on a scale of 0 to 10, with higher scores indicating that the casino performs well across the aforementioned factors. The scores are categorised as follows:
- 9.5 and above: exceptional overall package
- 9.0–9.5: minor issues but generally excellent
- 7.0–9.0: strong offering with noticeable weaknesses
- 5.0–7.0: basic features but significant flaws
- 0.0–5.0: not recommended due to poor performance
You can also find mobile casinos grouped by category so that you can find your preference. It could be a good live casino you are looking for or one that supports crypto payments. The review system ensures you can easily find the best operator for your needs.
Content Quality
The quality of the website’s content also has to be examined. While going through the TopRanks system, I discovered that it prioritises mobile compatibility and also ranks casinos with the best performance higher. Factors like licensing and payout speeds are also considered.
I looked through some of their reviews to check if they really mention these details and found out that they cover load times across devices and even examine bonuses. Aside from checking the quality of the bonuses, they even compare welcome bonuses to competitors. In my opinion, everything that is required for a complete analysis of a casino website is covered in their reviews.
The listings are refreshed weekly, with a timestamp visible on each review page. During testing, most of the bonuses I found in the last week were still available. The site also makes use of comparison tables and screenshots, but does not have any video walkthroughs, which is a weakness, in my opinion, compared to its other competitors that are integrating this into their reviews.
Staff Responsiveness
The only way to contact the staff is through email. The response time was quite good, though; I sent a message to inquire about VPN-friendly casinos and received a detailed response within a couple of hours.
I found different emails for different inquiries. This is an innovative method, in my opinion, that ensures emails are not overloaded to just one address and that you can get expert responses depending on the department you want to make an inquiry with. The customer support of the site is lacking overall, and it was very disappointing to discover they do not have a live chat section.
Site Navigation
The website is one of the easiest I have navigated. I tried to see how easy it would be to find the best mobile casinos. Right on the top of the homepage was a navigation bar where I only had to click the “Casinos” bar to see a dropdown that showed “Mobile Casinos” among the many options.
The ease of finding what I needed was all that was required to want to learn more. The content was very helpful, with “Pro Tips”, one of which suggested checking gaming forums or user reviews for complaints about lag. It went on to suggest searching for keywords like “lag” or “freezing” and that if you see too many reports, you should consider it a red flag.
Team Expertise
The quality of its team bolsters the credibility of the recommendations on the review site. The members of the team are some of the best talents in the iGaming space, including:
Giuseppe Faraone: An author and online gambling expert for CasinoTopsOnline. He has a solid reputation as an industry expert and content specialist, and it was calming to know that an expert like this is behind the content written on CasinoTopsOnline. He has contributed a lot to the iGaming industry by providing his insights on gambling trends, and he even authored a book titled The Untold Story of Online Gambling.
Julia Attard: Also a popular name in the iGaming space and the senior content team lead at CasinoTopsOnline. She oversees the production of content for English-speaking markets. With her at the wheel, the quality of the content is guaranteed.
Mike Lorente: As a Senior Site Manager and Bonus Expert, it is an assurance that his wealth of experience will be applied to the content. Mike has been playing casino games for many years and has first-hand experience of how bonus offers work.
In Summary
While not perfect, CasinoTopsOnline is definitely a top place to find mobile casinos. Although there is room for improvement regarding video content, if you prioritise expert insights, easy navigation, and premium content on a reputable website, they are definitely the right choice.
Main image by Michał Parzuchowski on Unsplash