Contact Bristol24/7

If you have a story for Bristol24/7, you can use the following details:

Editor: Martin Booth, martin@bristol247.com / @beardedjourno

Deputy Editor: Betty Woolerton, betty@bristol247.com

Reporter: Karen Johnson, karen@bristol247.com

Reporter: Susie Long, susie@bristol247.com

Business Editor & Reporter: Milan Perera, milan@bristol247.com

Climate & Sustainability Editor & Music Editor: Ursula Billington, ursula@bristol247.com

Culture Editor: Sarski Anderson, sarski@bristol247.com

LGBTQ+ Editor: Andy Leake, andy@bristol247.com

Community Reporters:

(Sea Mills) Mary Milton, mary@bristol247.com 

(St George/Easton/Eastville) Carla Wakfer, carla@bristol247.com

(St George/Easton/Eastville) Kiran Dhami, kiran@bristol247.com

(Southmead) Maelo Manning, maelo@bristol247.com

(Lawrence Hill) Joss Thomas, joss@bristol247.com

You can also call the newsdesk on 0117 230 9247 but please bear in mind we are currently hybrid working and so are not always in the office.

For details of our work experience placements, visit www.bristol247.com/work-experience 

For a question about supporter membership please email membership@bristol247.com

To talk about potential partnerships or projects, email: partnerships@bristol247.com

For questions or feedback, email: martin@bristol247.com or betty@bristol247.com

Managing Director: Ben Wright, ben@bristol247.com

For advertising enquiries, please contact a member of the sales team:

General enquiries: advertise@bristol247.com

Adam Burrowsadam@bristol247.com
Nejla Walkernejla@bristol247.com
Stacey Harris, stacey.harris@bristol247.com
Harrison Brown, harry@bristol247.com

Work experience: experience@bristol247.com
What’s On:
emily@bristol247.com

For Better Business enquiries, please contact ruth@bristol247.com

For public membership enquiries, please contact membership@bristol247.com

If you want to make a complaint

We can look into complaints about items we have published which are in our control. We adhere to the Standards Code adopted by Impress and can only deal with complaints which relate to an alleged breach of the standards set out in this Code.

We can only deal with your complaint if you are:

  • personally and directly affected by an alleged breach of the Code
  • a representative group affected by an alleged breach of the Code, where there is public interest in your complaint
  • a third party seeking to ensure accuracy of published information.

We are also regulated by Impress, but initial complaints must be made to us, using the following details:

e-mail: editor@bristol247.com

Telephone: 0117 2309 247

Address: Office 6, Floor 3, Tobacco Factory, Raleigh Road, BS3 1TF

We will acknowledge your complaint by e-mail or in writing within 7 calendar days and will normally respond to your complaint with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.

If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our independent regulator Impress at this link or by contacting them directly using the following information:

Website: impressorg.com/complaints

Email: complaints@impressorg.com

Telephone: 020 3325 4288

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