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Bristol headquartered bank named ‘Best Ethical Financial Provider’
An ethical banking group with its UK headquarters in Bristol has scooped a major industry accolade.
Triodos Bank, based on Deanery Road near College Green, has been named ‘Best Ethical Financial Provider’ for the fourth consecutive year at this year’s British Bank Awards, which celebrate excellence across the UK banking sector.
High street banks, fintechs and finance providers were judged on merit, with year’s awards based on almost 178,000 reviews and feedback gathered via the consumer finance platform Smart Money People.
Triodos Bank achieved an impressive overall rating of 4.93 out of 5, crunched from nearly 8,000 customer reviews.
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Triodos Bank, which serves close to 100,000 customers, channels customer deposits into sustainable and socially beneficial projects. It adheres to some of the strictest minimum standards in the sector, and does not finance fossil fuels, fast fashion, deforestation or weapons.
Now marking 30 years in the UK banking sector, Triodos has earned numerous accolades for its sustainability practices, including a King’s Award for Enterprise in the Sustainable Development category, invested by King Charles III, and being named Global Good Finance Player of the Year in 2024.
Roger Hattam, director of retail banking at Triodos Bank UK, said: “It’s fantastic to be recognised as Best Ethical Financial Provider once again and have the opportunity to demonstrate the support for sustainable banking on a national stage.
“The British Bank Awards place customer experience at the forefront, making this win particularly special. Providing outstanding service to customers who choose to bank for a better future is fundamental to how we operate. Reading reviews where people express pride in banking with Triodos is hugely encouraging for the whole team.”
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A certified B Corp firm, Triodos is also recognised for having one of the lowest emissions intensities (emissions per pound of financing) among UK banks. It has committed to science-based climate targets, including reducing emissions across its loans and investments.
Jacqueline Dewey, chief executive of Smart Money People, said: “Triodos Bank has once again been named Best Ethical Financial Provider — a well-earned recognition of its long-standing commitment to values-driven banking.
“Since its inception, Triodos has stayed true to its mission of helping create a society that protects and promotes quality of life and human dignity.
Customer reviews consistently praise its transparency, integrity and positive impact. This award highlights how deeply customers value being part of a bank that truly aligns with their principles. Congratulations to the Triodos team on this outstanding achievement.”
Triodos Bank with its headquarters on Deanery Road marks 30 years in UK banking sector – photo: Milan Perera
Triodos Bank UK was also a finalist in seven additional categories, including Best Savings Provider, Best Investments Provider, Best Current Account Provider, Best Business Banking Provider, Treating Customers Fairly Champion, Best Banking App and Best British Bank.
Main photo: Triodos
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