All I wanted to do was get a library book!
By Just tried contacting Bristol City Council to order a library book and been confronted by yet another intrusive, self-justifying survey which stops you accessing the site.
So I left following comment when asked how I would contact the council next time.
“I would telephone the customer service hotline and complain to them that my council tax is paying for overpaid tick-box numpties who ought to get a decent job instead of sucking at the public teat performing useless functions, which are driving the majority of the people in this country into despair.’
Michael Joseph,
via email
Does your correspondent mean the SOCITM survey that pops up on the BCC website quite often?
If so, I agree that it is annoying, and almost certainly not money well spent, but I'm surprised he thought it blocked his access to the site – did he miss the big 'No Thanks' button at the bottom?
Damn! These things annoy me so much I forgot to include an 'e' in my name!
Yeah, those things bug me to hell – especially when you've just visited a particular website for the first time *ever* and within seconds you are being asked for feedback about your experience with the site.
What experience? I've only been here five seconds! Bah!