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Website aims to flag up performance of local services

Posted by The Editor on Nov 25th, 2009 and filed under Local News, NEWS, Politics. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.

Bristol residents will be given a new perspective on how local services are run when a new website is launched next month.

Drawing together information about how well councils, police, the NHS and other local services are working together, the Oneplace website aims to provide a snapshot of the quailty of life in the city.

One-stop shop: A preview of the Oneplace website, due to launch next month

One-stop shop: A preview of the Oneplace website, due to launch next month

Using a ‘flag’ system to rate different services, residents can log on and see how bodies such as the Audit Commission, Care Quality Commission, HM Inspectorates of Constabulary, Prisons and Probation, and Ofsted rate services.

The Comprehensive Area Assessment (CAA) has been running since April 2009, but the website – which will feature the results of the surveys – will go live on December 9.

The CAA asks what the local priorities to be tackled are; how well are local services like the council, police, fire and health working together to overcome these issues; and what are the prospects that things will get better?

Since its introduction, the CAA has come under fire from councils which claim that it in some places it has increased the regulatory burden on councils.

Earlier this month, the Local Government Association called for the government to take an axe to public sector inspectors in a bid to safeguard councils’ position ahead of a public spending squeeze.

It reserved special criticism for the CAA, saying: “It was designed to reduce the burden on councils by bringing different regulatory frameworks into line. However, the experience of most councils so far is that CAA has failed to reduce the burden, or has even increased it.”

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